Responsible Gaming

Online gambling involves risk, and there is no guaranteed way to win. Games are based on chance, and previous results do not predict future outcomes. A win is never certain, even when a game appears to be following a pattern or when you have experienced a series of losses. Treat any money spent on gambling as an entertainment expense that may not be recovered.

Before you play, decide how much time and money you are comfortable spending. Set a budget using money that is available after essential costs such as housing, food, utilities, education and other financial commitments. Do not gamble with borrowed money, credit intended for necessities or funds set aside for important expenses. Once your budget has been used, stop playing rather than trying to win it back.

• Set a spending limit before you begin and keep to it.
• Set a time limit and take regular breaks away from gambling.
• Never chase losses or increase your spending to recover money.
• Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
• Do not regard gambling as an income source, investment or solution to financial problems.
• Keep gambling separate from essential household spending and savings.
• Only use your own account and payment methods that you are authorised to use.

It can also help to keep a record of your deposits, withdrawals, playing time and overall spending. Reviewing this information can give you a clearer picture of your gambling activity and help you identify changes before they become difficult to manage.

Safer gambling tools are designed to help you manage your activity. Depending on the options available through your account, you may be able to set deposit, wagering, loss or session limits, take a time-out, receive activity information or request account closure. Limits should be selected carefully before you play and should reflect an amount you can afford to lose.

Deposit and activity limits

A deposit limit can restrict the amount added to your account during a chosen period. Other controls may help you manage playing time or spending. Make sure you understand the period covered by a limit and whether changes take effect immediately or after a waiting period. A limit is a planning tool, not a guarantee that gambling will remain affordable, so continue to review your circumstances.

Time-outs and account breaks

If you feel distracted by gambling or want to take a short break, a time-out or temporary account restriction may be appropriate. During a break, avoid opening other gambling accounts or using alternative services to continue playing. Use the time to consider your habits, financial position and reasons for gambling.

Self-exclusion

Self-exclusion is a stronger step for people who want to stop gambling for a longer period or indefinitely. If you request self-exclusion, follow the available process carefully and provide any information required to apply the restriction. Self-exclusion should be treated seriously. Do not attempt to bypass it by creating another account, using another person's account or asking someone else to place bets for you.

If you choose to close your account, consider removing gambling applications, blocking promotional messages where possible and using device or banking controls that make it harder to access gambling services. You may also wish to tell a trusted person so they can support your decision.

Gambling can become harmful gradually. A change in behaviour does not automatically mean that someone has a gambling disorder, but it can be a reason to pause and seek advice. Consider whether gambling is affecting your money, relationships, work, study, sleep or emotional wellbeing.

• Spending more time or money gambling than you intended.
• Trying to win back losses by increasing stakes or playing for longer.
• Feeling restless, irritable or anxious when you cannot gamble.
• Hiding gambling activity, deposits, losses or debts from family and friends.
• Borrowing money, selling possessions or missing bills because of gambling.
• Using gambling to escape stress, loneliness, sadness or other difficult feelings.
• Neglecting work, study, relationships or personal responsibilities.
• Making repeated promises to stop or cut back but being unable to do so.
• Feeling guilt, shame or distress after gambling.

If any of these signs feel familiar, stop gambling and speak with someone you trust or a qualified support service. You do not need to wait until the situation becomes severe. Independent help is available in Australia through gambling support services, health professionals and community organisations. Search for a suitable service in your state or territory, or contact a medical professional for guidance.

If gambling is causing immediate financial stress, avoid taking further loans or using high-cost credit to cover losses. Contact a financial counsellor or a recognised free financial counselling service for practical assistance. If you feel unsafe, overwhelmed or at risk of harming yourself, contact emergency services or a crisis support service in Australia immediately.

Spin Samurai Casino provides information intended to help players make informed decisions about gambling. We encourage players to use available controls, keep their account information secure and contact support if they have questions about account restrictions or safer gambling options. Our team may ask questions or request information where this is necessary to help protect account holders and meet applicable requirements.

Gambling services are intended for adults who are legally permitted to use them. Minors must not create an account or gamble. Parents and guardians can consider using device controls, account protections and payment security features to help prevent underage access. Do not share login details, payment information or access to your account with another person.

Promotional communications may encourage gambling activity. Consider whether promotions are suitable for you, and do not treat bonuses or offers as a reason to spend more than planned. Always review the applicable terms before accepting an offer. If you have chosen a break or self-exclusion, do not use promotional activity as a reason to return to gambling.

Responsible gambling is a shared responsibility, but you remain in control of whether, when and how much you gamble. No tool can remove the risks associated with gambling. The safest choice for anyone experiencing harm is to stop gambling and seek independent support.

Before you play, ask yourself

1. Can I afford to lose the amount I plan to spend?
2. Have I set a clear budget and time limit?
3. Am I gambling for entertainment rather than to solve a problem?
4. Would I be comfortable telling someone I trust about my activity?
5. Do I know how to apply a limit, time-out or self-exclusion if I need one?

If the answer to any of these questions is no, consider taking a break before gambling. You can review your account settings, speak with a trusted person or seek professional advice. Making a decision to pause early can help protect your financial and personal wellbeing.